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  • Managing benefits for Generation Y

    Tune in for Employee Benefit Adviser's first "Friday Fray" lunch speaker series. We'll have three industry professionals give short presentations on how to manage benefits with Generation Y in mind and there will be time to ask questions about your specific business issues.

  • Tackle consumerism models with today's panel

    Tune in today at 3:00 pm to an online forum where experts will offer tips and tactics for building consumerism models that meet employer demands.

  • Create or update your online identity to attract clients

    You only get one chance to make a first impression. That's why progressive advisers are fine-tuning their image on the Web - where many employers hunt for benefit services and information.

  • How and why to be really bad at sales but really good at giving advice

    One of my employees was recently explaining to me the virtues of why a client should accept the offering of a particular product. As she spoke, I sensed she was trying to convince me that this solution made sense. The discussion continued and she said I was good at "selling" these ideas. That hit me as an extremely negative perception.

  • Taking care of your client's other needs

    Chances are you stick to your knitting, marketing a core group of products and services to your clients. If so, you are not satisfying all of your client's needs, either. Then who is?

  • Advisers should rededicate themselves to their job

    For small employers (less than 50 employees), there really isn't much you can do about health insurance premiums. Both you and the employer are at the whim of the insurance carrier. Marketing the plans every other year or so and looking for possible subsidies on comparable plan designs is about all you can do to hold rates down

  • HR's increasingly versatile role

    Anyone who's been to a benefits trade show knows the events can yield some pretty unexpected things -- odd knickknacks at the booths, mechanical bulls, live animals -- anything to get your attention while trolling the expo halls. But the most surprising guest at recent trade show in Atlanta, Ga. was not the porcupine.

  • Catch today's panel discussion on delivering service excellence

    Tune in today to an online forum where experts will offer tips and tactics for strengthening the adviser/client relationship. The presentation provides a variety of perspectives on customer service from a diverse panel of advisers.

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